AI-driven, full-featured, modular and comprehensive solution for working capital management that enables digital transformation by automating and optimizing processes while driving business outcomes and delighting customers.
SMART RECEIVABLES MANAGER (SRM)
Features
• AI Driven Collections Automation, Credit Decision Automation and Risk Management, Dispute Management, Order Hold/Release Management, Cash Application, Predictive Analytics and Cash Forecasting, Customer Self-Serve Portal, AR Workflow.
• Actionable Executive KPI Dashboards with “Drill-Through” to underlying Intelligence. Configurable Management Reporting.
• Built natively on cloud computing with key focus on Automation, AI and User experience.
• Evergreen Application, Award Winning User Interface, Scalable Data Model and High – Performance Cloud Application.
Benefits
• Lower DSO by 10-20% and Past Due A/R by 25-50%
• Compress Dispute Cycle Time & Volume by 30-50%
• Enforce Compliance with automated processes and control points
• Prevent Revenue Leakage from Disputes and Deductions
• Automate Cash Collection Processes with Risk-based treatment strategy
• Optimize Staffing Levels and measure performance
• Holistic, 360 Degree View of Customers
• Improve Service Levels with timely and automated customer communication
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REAL ESTATE MANAGER
Challenges that we aim to resolve
Send requests from multiple channels
Wants quick update on their requests
Field visits and negotiation happens offline
Unable to track work-load and enquiry statuses
Different systems are used to store and process data
Different teams working in silo with no end-to-end visibility and lack of reconciliation
REM Process Flow in Action
Multiple Communication Channels for Enquiries
Rule Based Lead Assignment
First Call
Face-to-face meeting
Site Visits
Quotations & Approvals
Sign-Off
Document Collations
Builder/ Developer Interaction
Commission Calculation and Receipt
Internal reporting
Decision making
Benefits
- Increase in Sales conversion rate
- 360 view of the Customer data
- Tracking of Sales and Employee’s performance
- Near Real-time data in form of dashboards and Reports
- Lower cost of operation by streamlining internal processes
- Increasing in Customer Satisfaction through better experience